Returns & Refunds Policy
Due to the perishable nature of our products, Coronado Brewing Company cannot accept returns on beer or food items once they have left our facility. If you experience an issue with your order or receive damaged merchandise, please contact our support team within 14 days of purchase.
Return Process
- 1.Contact Support
Email our customer service team with your order number and a brief explanation of the issue regarding your beverage or gear purchase.
- 2.Provide Documentation
Attach clear photos of the shipping box, the product labels, and any visible damage or defects to help us process your claim quickly.
- 3.Review Process
Our quality assurance team will review your request within 3-5 business days to determine eligibility for a replacement or store credit.
- 4.Resolution
Once approved, we will initiate a refund to your original payment method or ship out a replacement product at no additional cost to you.